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Our Services
Out-of-home care arrangements across a full spectrum of need, from emergency care arrangements at short notice to long-term care that lasts until a young person leaves care at 18.
CARE ARRANGEMENT TYPES
Every child and young person’s needs are different. We offer a range of care arrangement types and work with the Department of Communities through the Care Arrangement Referral process to match each child to the setting that best supports their safety, stability and healing.
Emergency and crisis care arrangements
Safe, stable residential care arranged at short notice for children and young people who need a secure care arrangement today, with 24/7 support in place from the first night.
Short-term residential care
Care arrangements of up to three months focused on stabilisation, assessment and care planning for the young person’s transition to a more suitable long-term care arrangement.
Long-term residential care
Stable homes and consistent care teams that provide continuity and belonging for children and young people in care through to leaving care at 18.
Group foster care arrangements
Supported group care settings that offer a family-style environment for children and young people who benefit from a shared home.
How we care
Small, stable teams.
Evidence-based care.
Our care arrangements are built on small, stable, structured teams that give children and young people a calm, consistent routine. We adhere strictly to evidence-based models of care, including Therapeutic Crisis Intervention and trauma-informed care.
As young people grow, we support their transition from care to independence through co-tenanting models, semi-independent arrangements and independent living, and we work alongside foster care arrangements and family reunification wherever that is in the young person’s best interests, consistent with the Department’s permanency planning framework.
See our Model of CareFor other organisations
Workforce and training
Beyond our own care arrangements, we support the wider community services sector. Other organisations can draw on our experienced Youth Workers and our in-house training to strengthen their own teams.
Youth Workers, ready when you need them
We have a team of experienced, trauma-informed Youth Workers available to other organisations that need staff, whether you are covering a gap, scaling up at short notice, or looking for skilled, reliable people experienced in supporting children and young people with complex needs.
- Trauma-informed and trained in Therapeutic Crisis Intervention (TCI)
- Experienced with young people in crisis and out-of-home care
- Qualified and screened, with Community Services qualifications, a Working with Children Check and a police clearance
- Available for casual shifts, short-notice relief or ongoing contract placements
- Reliable, professional people who settle into your team quickly
Clinical competency training
Our registered nursing team delivers a practical, non-accredited training program that builds the confidence and hands-on capability of youth and support workers across the full range of clinical needs observed among children and young people in care:
Autism Complex bowel care Catheter (SPC and IDC) Diabetes management Dysphagia Epilepsy and Midazolam Enteral feeding (PEG) management Manual Handling Medication management Ventilation support Wound care FASD (Fetal Alcohol Spectrum Disorder) awareness ADHD and developmental delay support Mental health and self-harm response Suicide risk awareness Psychotropic medication monitoring Trauma-related presentations Asthma and anaphylaxis response Continence support Substance use and withdrawal awareness Eating disorders and nutrition support Sleep disturbance support Infection control and skin conditions Oral and dental health Immunisation and annual health checks
First aid training
We also offer nationally recognised first aid units for staff and teams:
HLTAID009
Provide cardiopulmonary resuscitation
CPR for adults, children and infants, in line with Australian Resuscitation Council guidelines. Commonly refreshed each year.
HLTAID011
Provide first aid
The standard workplace first aid unit, covering the response to a wide range of injuries and emergencies. Includes the CPR skills from HLTAID009.
HLTAID012
Provide first aid in an education and care setting
First aid for people working with children, adding infant and child care plus asthma and anaphylaxis response. Meets ACECQA requirements for educators.
Enquire about staffing or training
Tell us about your organisation and what you need, and we will be in touch.
Prefer to email us directly? [email protected]